Marketing Solutions For Small Businesses
Save time and money while optimizing client communication, closing more deals, improving customer satisfaction, and scaling your business.
What Challenges Is Your Business Facing?
Overwhelmed by Technology?
Not Showing up on Google Search Results?
Want More Positive Reviews?
Want More Leads and Conversions?
Customer Journey
CUSTOMERS are at the heart of every successful business. If your marketing efforts don’t reach the right audience with the right message at the right time, you will not see any meaningful results.
AT ZAPTIFY, our marketing strategy begins with defining the customer journey. Through extensive research, we create communication strategies that match customer expectations at every stage of the buyer’s journey. From their discovery of your brand to becoming paying customers and beyond, our team of experts will ensure that your customers have only positive things to say about your business and publicly say them. Discover the way to your customers’ hearts with Zaptify.
…Then You’re In The Right Place!
At ZAPTIFY, marketing is about more than just getting leads. We focus on the whole customer journey from first impression through raving fan. It’s very difficult for a small business to focus attention on all these critical areas of the business successfully. That’s why we work with you to determine which areas need attention and either provide solutions and training for your team or just do it for you.
Our Solutions
We work with you to define your customer journey and provide solutions to help you in the areas that need improvement. An example of a customer journey might look something like this:
Hi, I’m Amy and I could really use a day at the spa. Come along as I go through my journey of finding a business and scheduling my spa day, then sharing my experience.
1. AWARENESS
“Hmm, I wonder where I should go. I know I’ve seen ads for a spa recently, but I don’t remember their name. I’m gonna search on Google and see what I find.”
‘day spas near me’ >>SEARCH
2. FINDABILITY
“There it is, that’s the one I saw. Blue Ivy Spa. It’s the first result on Google and they must be good because I see them everywhere. I’m going to check out their reviews.”
3. REPUTATION
“It looks like they have 4 1/2 starts on Google My Business and 5 stars on Yelp with over 100 reviews. This is sounding like a great place to go. I wonder if they take appointments online. I’ll check their website.”
4. CUSTOMER FULFILLMENT
“Their website looks great. I can tell from the pictures they keep it really nice. Oh, and look here, they have an easy online reservation system. That was super easy to schedule and I got a reminder text for my appointment.”
5. ADVOCACY
“OH, WOW that was so good and relaxing! Oh, wait, what’s this? I have a text asking me to leave a review. I’m giving them 5 stars… that was easy! Over the next month, I received a few emails that contained tips on how to relax, stretch, and other health advice that was super helpful. I’m definitely going back!!”
ZAPTIFY
We’ll take your business to the next level
#1 Digital Marketing Services
Zaptify is a local digital marketing agency located in Logan, Utah. We have the expertise and experience to help your business grow and offer full-service marketing and business solutions. Are you ready to take the next step to transform your business? Contact us now!!
Imagine having all of the following…
Without lifting a finger
MESSAGING
Customized messaging services and nurturing campaigns to establish lasting relationships with your customers
ALL IN ONE PLATFORMS
All your platforms and lead data in one place so you can find the fastest path to growth while cutting back on costs
AUTOMATION
Automated sales pipelines and workflows to not only increase organization but to never let a lead fall through the cracks again
SMS REMINDERS
A 50% increase in your appointment bookings and a 25% decrease in no-shows with catered SMS reminders to customers
READY TO CREATE YOUR CUSTOMER JOURNEY?
1. SCHEDULE A CONSULTATION
Let’s start with a free 30 minute conversation to talk about your business goals and deterine if we are a good fit to work together.
2. ANALYSIS
Next, we’ll do a complete analysis of your current online presence including your website, SEO, social media, etc. Then we’ll present our findings in a detailed report along with our recommendations to get you more leads and grow your business.
3. IMPLEMENT
Now hold onto your seat and get ready to see your business take off. We will work hand in hand with you at whatever level you need to implement the strategies that will get you the lifestyle you’ve dreamed of.